Dear Customer,
in minute you will be connecting directly to our customer support center.

If you haven't done so, please attach a microphone and earphones (or speakers) to your computer.
We are using Adobe FLASH tm based technology in order to establish voice over the Internet communication with out call center.

If you see the following Adobe FLASH tm privacy option screen:

Please, click the green button 'Allow'.
This will enable your microphone in order for the voice communication to be established.

Please, note, even though the privacy pop up may state 'your camera' - this is just a standard 'Adobe FLASH tm' dialog with pre-defined text (by Adobe).

We are not using any video processing or capturing on our side - this is a pure voice/audio call with no video conferencing capabilities.